SUPPORT IS A PHONE CALL AWAY:
1-866-NUTROPIN OR (1-866-688-7674)

Nutropin GPS™ and Patient Support

Get personalized help from Nutropin Growing Patient Support (GPS) Program

Whether it's getting your treatment up and running quickly, helping to navigate the insurance maze, or getting your growth hormone (GH) therapy questions answered, Nutropin GPS has an ongoing commitment to support you and your healthcare team throughout treatment.

SELECT SUPPORT TYPE:

Nutropin GPS™: Supporting You Throughout Therapy

Nutropin GPS: Discover Support Throughout Treatment

Getting Started with Nutropin GPS™

To get started,
download the PAN form

First things first:

To let us help you access your prescribed Nutropin therapy and our patient support programs, provide your approval with the online Patient Authorization and Notice of Release of Information (PAN) form.

How do I get started?

Your doctor’s office will send a statement of medical necessity (SMN) and a prescription to a specialty pharmacy (a pharmacy that specializes in filling prescriptions for complex conditions) and to your insurance company. If you and your doctor decide to use Nutropin GPS services, you'll be assigned a case manager. Your case manager will work with you to make sure you receive the medication and injection training you need to start therapy.

What does my case manager do?

When you or your doctor's office calls Nutropin GPS, we'll connect you with a dedicated Nutropin GPS case manager who can try to help you with issues such as:

  • What your health insurance plan covers (known as "benefits investigation")
  • Whether your insurer must approve Nutropin AQ® (somatropin) injection, for subcutaneous use before your therapy begins (known as "prior authorization")
  • What happens if the insurer decides your Nutropin therapy is not covered (known as a "denial," which may be appealed)
  • How to keep your prescription active. Most insurance companies require updated reports from your doctor’s office every 3 to 12 months to keep your "insurance authorization" in place

How do I enroll in Nutropin GPS?

To enroll in Nutropin GPS, call us at 1-866-NUTROPIN (1-866-688-7674) or fax at 1-800-545-0612.

Patient Support Programs: Get Detailed Information

Patient Support Programs: Get Detailed Information

Click questions to see answers.

My insurance covers Nutropin, but can I receive help with my co-pay? Nutropin GPS Co-pay Card Program

Can I receive assistance while I wait for insurance approval? NuAccessSM Program

What other co-pay support options are available to me? Independent Co-pay Assistance Program*

I have no insurance, or Nutropin is not covered by my plan. Can you help? Genentech® Access to Care Foundation (GATCF)