Get personalized help from Nutropin Growing Patient Support (GPS) Program
Whether it's getting your treatment up and running quickly, helping to navigate the insurance maze, or getting your growth hormone (GH) therapy questions answered, Nutropin GPS has an ongoing commitment to support you and your healthcare team throughout treatment.
Nutropin GPS: Discover Support Throughout Treatment
To get started,
download the Patient Consent Form
First things first:
To let us help you access your prescribed Nutropin therapy and our patient support programs, provide your approval with the online Patient Consent Form.
How do I get started?
Your doctor’s office will send a Prescriber Service Form and a prescription to a specialty pharmacy (a pharmacy that specializes in filling prescriptions for complex conditions) and to your insurance company. If you and your doctor decide to use Nutropin GPS services, you'll be assigned a case manager. Your case manager will work with you to make sure you receive the medication and injection training you need to start therapy.
What does my case manager do?
When you or your doctor's office calls Nutropin GPS, we'll connect you with a dedicated Nutropin GPS case manager who can try to help you with issues such as:
How do I enroll in Nutropin GPS?
To enroll in Nutropin GPS, call us at 1-866-NUTROPIN (1-866-688-7674) or fax at 1-800-545-0612.
Patient Support Programs: Get Detailed Information
Click questions to see answers.
Key Features of the Nutropin Co-pay Card Program
*Co-pay assistance is capped at $500 per month, however; outstanding co-pay expenses above the $500 monthly cap may be submitted (up to the $5,000 cap) directly to Nutropin GPS by the end of the calendar year.
If you have questions, talk to your healthcare providers’ office or call us at: 1-866-688-7674.
Eligible patients may enroll in the Co-pay Card Program online.
For more information, review the co-pay brochure.
To learn how to get started, read Getting Started with Nutropin GPS.
This Nutropin GPS™ Co-pay Program is valid ONLY for patients with commercial (private or non-governmental) insurance who have a valid prescription for a Food and Drug Administration (FDA)-approved indication of a Genentech medication. Patients using Medicare, Medicaid, Medigap, Veterans Affairs (VA), Department of Defense (DoD), TRICARE or any other federal or state government program (collectively, “Government Programs”) to pay for their medications are not eligible. The program is not valid for medications that are eligible to be reimbursed in their entirety by private insurance plans or other programs.
Under the program, the patient will pay a co-pay. After reaching the maximum program benefit, the patient will be responsible for all remaining out-of-pocket expenses. The amount of the program’s benefits cannot exceed the patient’s out-of-pocket expenses for the cost of the drug fees associated with Nutropin. The program benefit will reset every January 1st. This program is not health insurance or a benefit plan. The program does not obligate the use of any specific product or provider. Patients receiving assistance from charitable free medicine programs (such as the Genentech Patient Foundation) or any other charitable organizations for the same expenses covered by the program are not eligible. The co-pay benefit cannot be combined with any other rebate, free trial or similar offer for the medication. No party may seek reimbursement for all or any part of the benefit received through this program.
The program may be accepted by participating pharmacies, physicians’ offices or hospitals. Once a patient is enrolled, this program will not honor claims with date of service or medication dispensing that precede program enrollment date by more than 180 days. Claims must be submitted within 365 days from the date of service unless otherwise indicated. Use of this program must be consistent with all relevant health insurance requirements. Participating patients, pharmacies, physician offices and hospitals are responsible for reporting the receipt of all program benefits as required by any insurer or by law. Program benefits may not be sold, purchased, traded or offered for sale.
The patient or their guardian must be 18 years or older to receive program assistance. This program is only valid in the United States and U.S. Territories. This program is void where prohibited by law and shall follow state restrictions in relation to AB-rated generic equivalents (e.g., MA, CA) where applicable. Eligible patients will be automatically re-enrolled in the program on an annual basis. Eligible patients will be removed from the program after 3 years of inactivity (e.g., no claims submitted in a 3-year timeframe). Program eligibility and automatic re-enrollment are contingent upon the patient’s ability to meet all requirements set forth by the program. Healthcare providers may not advertise or otherwise use the program as a means of promoting their services or Genentech’s products to patients. Genentech reserves the right to rescind, revoke or amend the program without notice at any time.
We know the process for insurance verification and authorization takes time. Eligible patients may receive medicine for a limited time while their insurance coverage is being evaluated. To learn how to get started, read Getting Started with Nutropin GPS.
For those who don't qualify for the Nutropin GPS Co-pay Card Program, we can also refer you to a co-pay foundation for help with your co-pay. You may be referred to a co-pay assistance program if you have:
Patients enrolled in Medicare Part D may be eligible to apply for co-pay assistance, including fees associated with true out-of-pocket (TrOOP) expenses.
To learn how to get started, read Getting Started with Nutropin GPS.
*Genentech and Nutropin GPS™ do not influence or control the operations or eligibility criteria of any independent co-pay assistance foundation and cannot guarantee co-pay assistance after a referral from Nutropin GPS™. The foundations to which we refer patients are not exhaustive or indicative of Genentech’s or Nutropin GPS™ endorsement or financial support. There may be other foundations to support the patient's disease state.
The Genentech Patient Foundation gives free Genentech medicine to patients who don’t have insurance coverage or who have financial concerns.
Patients will get free Genentech medicine if they:
Download the Genentech Patient Foundation Enrollment Form to get started with your application. Once completed follow the instructions on where to send the enrollment form.
Once we receive your information, Genentech Patient Foundation will contact you with further instructions. This may include verifying financial eligibility.
Nutropin AQ® (somatropin) injection for subcutaneous use is a human growth hormone that is available by prescription only.
Doctors prescribe Nutropin therapy for children and teenagers who are short or growing slowly because they:
Doctors prescribe Nutropin therapy for adults who have growth hormone deficiency that began either in:
Your doctor will test to see if growth hormone is right for you.
Please read this Important Safety Information carefully. Then, if you have any questions, talk with your doctor.
What should you tell your doctor before starting Nutropin therapy?
While taking Nutropin, contact your doctor immediately if you experience:
Other important information about Nutropin
What are common possible side effects of Nutropin therapy?
Common side effects reported in adults and children taking Nutropin therapy include injection site reactions. Additional common side effects in adults include swelling, joint pain, and carpal tunnel syndrome.
You may report side effects to FDA at (800) FDA-1088 or www.fda.gov/medwatch. You may also report side effects to Genentech at (888) 835-2555.
How should you store Nutropin?
Nutropin must be kept refrigerated (36° to 46°F [2° to 8°C]). Do not freeze. Cartridges and NuSpin pens must be used within 28 days of initial use. Throw away any unused Nutropin after 28 days of initial use. Before giving an injection, check the manufacturer’s expiration date on the cartridge or pen. Do not use if it has expired. Do not inject medication if the solution is cloudy.
Please see accompanying Nutropin full Prescribing Information for additional Important Safety Information.
Sebastian, a Nutropin patient, and his mom, Andrea, walk through the steps associated with using the NuSpin device for Nutropin therapy.
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