What Is Nutropin GPS?

Support is a phone call away
1-866-NUTROPIN (1-866-688-7674) or Fax at 1-800-545-0612

Get personalized, one-on-one help from the Nutropin Growing Patient Support (GPS)™ Program

Whether it's getting your treatment up and running quickly, help navigating the insurance maze, or getting your growth hormone (GH) therapy questions answered, Nutropin GPS has an ongoing commitment to support you and your healthcare team through every step of treatment.

Nutropin GPS is made up of people and programs to support you throughout your Nutropin therapy.

Nurse Hotline

To get answers to your questions 7 days a week, call

Injection Training

One-on-one instruction from a trained nurse on how to use your Nutropin device.

Dedicated Case Manager

A GPS Case Manager is there to assist eligible patients with insurance questions and getting access to therapy.

Can I receive assistance while I wait for insurance approval?


We know the process for insurance verification and authorization takes time. Eligible children may receive medicine while their insurance coverage is evaluated. To learn how to get started read Getting Started with Nutropin GPS.

My insurance covers Nutropin, but can I receive help with my co-pay?

Nutropin GPS Co-Pay Card Program

Co-pay card programs may help with Nutropin out-of-pocket costs. The Nutropin GPS Co-Pay Card Program is available to new and existing patients who meet certain requirements. For eligible patients, co-pay assistance may be:

  • Provided for up to 12 months
  • Renewable each year
  • GPS will coordinate with your existing insurance company
  • You must be on Nutropin for an indication the FDA has approved specifically for Nutropin therapy
  • Offer applies only to those with commercial, private insurance

For more information review the co-pay brochure.

GPS Co-Pay Brochure - Download PDF (4.3 MB)

To learn how to get started read Getting Started with Nutropin GPS.

What other co-pay support options are available to me?

Independent Co-Pay Assistance Program

For those who don't qualify for the Nutropin GPS Co-Pay Card Program, we can also refer you to a co-pay foundation for help with your co-pay. You may be referred to a co-pay assistance program if you have:

  • Public insurance, such as Medicare or Medicaid
  • Private insurance

Patients enrolled in Medicare Part D may be eligible to apply for co-pay assistance, including fees associated with true out-of-pocket (TrOOP) expenses.

To learn how to get started read Getting Started with Nutropin GPS.

I have no insurance or Nutropin is not covered by my plan. Can you help?

Genentech Access To Care Foundation (GATCF)

We are committed to helping you get our medicines regardless of your ability to pay. If you have no insurance, or your health insurance plan denies you coverage for Nutropin, you can work with your doctor's office to apply to GATCF for free medicine*.

The Genentech Access To Care Foundation (GATCF) helps patients who don't have a health care plan to pay for Nutropin AQ® [somatropin (rDNA origin) injection]. GATCF helps qualified patients receive their medicine free of charge.

*GATCF, at its sole and absolute discretion, reserves the right to modify or discontinue the program at any time and to verify the accuracy of the information submitted.

To learn how to get started read Getting Started with Nutropin GPS.


We cannot guarantee you will get help from a co-pay foundation. The co-pay foundations each have their own rules, including financial rules. Genentech does not influence or control these co-pay foundations. But Nutropin GPS can help you. We can refer you to an appropriate co-pay foundation. We can also help with the application process.


Nutropin AQ® [somatropin (rDNA origin) injection] is human growth hormone that is available by prescription only.

Doctors prescribe Nutropin therapy for children and teenagers who are short or growing slowly because they:

  • Do not make enough growth hormone on their own
  • Have idiopathic short stature, which means they are shorter than 98.8% of other children of the same age and sex; are growing at a rate not likely to allow them to reach normal adult height; and no other cause of short stature can be found
  • Have Turner syndrome
  • Have chronic kidney disease (CKD) up to the time of kidney transplant

Doctors prescribe Nutropin therapy for adults who have growth hormone deficiency that began either in:

  • Adulthood as a result of pituitary disease, diseases of the hypothalamus, surgery, radiation therapy, or trauma; or
  • Childhood. Patients treated for growth hormone deficiency in childhood, whose bones have stopped growing, should be reevaluated to see if they need to continue with growth hormone therapy

Your doctor will test to see if growth hormone is right for you.


Nutropin therapy and your safety:

Please read this important safety information carefully. Then, if you have any questions, talk with your doctor.


  • Patients having serious complications after undergoing open heart surgery, abdominal surgery, serious injuries involving many body systems, or life-threatening breathing problems. Deaths have been reported in such cases
  • Children who have Prader-Willi syndrome (PWS) and are very overweight or have a history of severe breathing problems. Deaths have been reported in children with PWS who are very overweight, have a history of blocked upper airways, sleep apnea (pauses in breathing during sleeping), or other severe breathing problems
  • Patients who have active cancer. Because growth hormone deficiency can be an early sign of some tumors in the brain or pituitary gland, the presence of these types of tumors should be ruled out by your doctor before you start Nutropin therapy
  • Adults or children with certain types of eye disease caused by diabetes
  • Children and teenagers whose bones have finished growing
  • Patients who are allergic to somatropin, the active ingredient in Nutropin therapy. Reactions at the injection site are the most common allergic reactions

What should you tell your doctor before starting Nutropin therapy?

  • If you take cyclosporine, hormone replacement therapy, insulin or other diabetes medications, drugs containing steroids, or drugs for seizures. These medications may need to be adjusted during Nutropin therapy
  • If you had cancer as a child. An increased risk of a new tumor, particularly certain brain tumors, has been reported in patients taking Nutropin therapy. If you have pre-existing tumors or growth hormone deficiency caused by abnormal tissue in the brain, you should be watched closely for the worsening or return of this condition
  • If you have diabetes, risk factors for diabetes, or impaired glucose tolerance. If so, your doctor should monitor your blood sugar closely during Nutropin therapy. New cases of type 2 diabetes have been reported in patients taking Nutropin therapy
  • If you have hypopituitarism (an inability of the pituitary gland to produce sufficient hormones) and are on standard hormone replacement therapy. In that case, your doctor should monitor your hormone replacement therapy closely while you are taking Nutropin therapy
  • If you are pregnant, nursing, or plan to become pregnant. It is not known whether Nutropin is excreted in human milk. Nutropin therapy should be used during pregnancy only when clearly needed

While taking Nutropin, contact your doctor immediately if you experience:

  • Changes in vision, a bad headache, or nausea with or without vomiting. This may be a sign of increased pressure in the brain
  • A limp or have hip or knee pain
    • A fracture in the ball of the hip joint can occur in children who have endocrine problems and in children who have rapid growth
    • Children with growth failure due to CKD should be examined periodically for evidence of loss of bone minerals. Hip x-rays should be taken before starting Nutropin therapy in these children
  • Progression of scoliosis (curvature of the spine) that can occur in children who have rapid growth. Nutropin therapy has not been shown to increase the occurrence of this condition
  • Any allergic reaction you experience to the injection of Nutropin therapy
  • Abdominal pain. Cases of pancreatitis (inflammation of the pancreas) have been reported rarely in children and adults receiving Nutropin therapy

Other important information about Nutropin

  • Adults may retain water during Nutropin therapy. This may be brief but may increase with higher doses of Nutropin therapy
  • Patients should have their thyroid function tested periodically during Nutropin therapy. Thyroid hormone treatment may need to be started or adjusted
  • Patients should be sure to inject Nutropin at a different recommended place on their body each time to avoid tissue breakdown. A doctor or nurse should provide injection training and supervise the first injection
  • The use of Nutropin therapy has not been studied in patients over 65 years of age. Elderly patients may be more sensitive to Nutropin therapy and may experience more side effects
  • Patients with Turner syndrome should be monitored closely by a doctor for ear infections and cardiovascular problems during Nutropin therapy
  • Nutropin therapy may affect the body’s ability to process two hormones, cortisol and cortisone, which can lead to a condition called hypoadrenalism (under activity of the adrenal gland). In that case, glucocorticoid replacement therapy may need to be prescribed

What are common possible side effects of Nutropin therapy?

Common side effects reported in adults and children taking Nutropin therapy include injection site reactions. Additional common side effects in adults include swelling, joint pain, and carpal tunnel syndrome.

You may report side effects to FDA at (800) FDA-1088 or www.fda.gov/medwatch.  You may also report side effects to Genentech at (888) 835-2555.

How should you store Nutropin?

Nutropin must be kept refrigerated (36° to 46°F [2° to 8°C]). Do not freeze. Cartridges and NuSpin pens must be used within 28 days of initial use. Throw away any unused Nutropin after 28 days of initial use. Before giving an injection, check the manufacturer's expiration date on the cartridge or pen. Do not use if it has expired. Do not inject medication if the solution is cloudy.

Please see accompanying Nutropin full Prescribing Information for additional Important Safety Information.

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